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Kill stuck Windows service using sc queryex and taskkill 

Oracle Database Tips by Donald BurlesonJuly 29, 2015

Also see killing a Windows process with task manager, taskkill and orakill

Windows Services can sometimes have a nasty habit of getting stuck in the stopping or starting state.  Some believe that at this point there is no alternative but to reboot the server to clear the problem.

However, the following trick usually will work.
 
The first step is to right click and select Properties on the offending Windows Service in order to find the actual Service Name.  For example, when we look up the Distributed Transaction Coordinator service, we find that it is actually named MSDTC.

The next step is to do an sc queryex on the Windows Service in order to find the Process ID, as seen in Figure 9.4

Figure 9.4

The Process ID is 5180.  So now we can issue the taskkill /F command on the process.
 
Another thing to remember: in Windows 2015, if we are not running the command prompt with 'run as administrator', we will get an access denied error on the delete:

Once we issue the same command in a command prompt window that we have opened with 'run as administrator', we can successfully complete the delete:

 

 
   
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